Frequently Asked Questions
Why did my household receive this mailer and pouch?
The pilot started with dissemination to households and P.O. Boxes in the 94401 zip code, and may extend to other areas in the future.
Why is safe medication disposal important?
Proper disposal keeps children, pets & others safe from accidentally ingesting unused or expired drugs.
By deactivating drugs through the special Deterra pouch, we can ensure dangerous
medications won’t contaminate our ecosystem.
Why should I use the Deterra Pouch?
Deterra® is the only safe & environmentally sound solution that permanently destroys opioids, including fentanyl, prescription drugs, illicit and over-the-counter medications, all from the comfort of home.
In addition to the Deterra Pouch, what are additional ways to safely dispose of medications?
Medication Drop-Off Kiosk Locations or Mail-Back Envelope Distribution Sites:
Request a Mail Back Package by Phone: 844.482.5322